Lab Notes: FAQ

Lab Notes: FAQ

When does the Vault officially open?

I’m currently prepping the first limited edition gothic collection. If you want to be the first to know when they'll be let loose, Join the Coven to get the signal wired straight to your inbox. Keep an eye on your spam folder—sometimes these transmissions lose their way!

How long will I have to wait?

Everything is made to order—no dusty warehouses. Once The Vault is live and you place an order, give me 7 working days to print, sublimate, cut, stitch, and refine your piece before it’s cleared for dispatch.

Do you take custom commissions?

I occasionally take on "Off-Book Experiments." If you’ve got a specific vision or a strange request, give me a shout and we’ll see if it's possible.

Where do you ship to?

Currently, I’m shipping to the UK only. If you’re further afield, please get in touch and I’ll find out the postage costs and we can take it from there.

Can I return a specimen?

Because everything is built specifically for you, I don't offer returns for "change of heart." However, if there’s a genuine fault in the DNA of your specimen, I’ll make it right.

What materials do you use?

Stitched items are made from Faux Leather/vinyl & waterproof canvas.

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When does the Vault officially open?

I’m currently prepping the first limited edition gothic collection. If you want to be the first to know when they'll be let loose, Join the Coven to get the signal wired straight to your inbox. Keep an eye on your spam folder—sometimes these transmissions lose their way!

How long will I have to wait?

Everything is made to order—no dusty warehouses. Once The Vault is live and you place an order, give me 7 working days to print, sublimate, cut, stitch, and refine your piece before it’s cleared for dispatch.

Do you take custom commissions?

I occasionally take on "Off-Book Experiments." If you’ve got a specific vision or a strange request, give me a shout and we’ll see if it's possible.

Where do you ship to?

Currently, I’m shipping to the UK only. If you’re further afield, please get in touch and I’ll find out the postage costs and we can take it from there.

Can I return a specimen?

Because everything is built specifically for you, I don't offer returns for "change of heart." However, if there’s a genuine fault in the DNA of your specimen, I’ll make it right.

What materials do you use?

Stitched items are made from Faux Leather/vinyl & waterproof canvas.

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